Since yesterday I been switching on the tv at 5.30 am in the morning to watch The Ashes (for the cricketically challenged population, it’s the series between Australia & England) and caught the Tata Safari Dicor commercial. It’s not a new one but one done year and half back… “what would you remember when you look back on your life”… Enough probably has been written about the campaign right from the first commercial in 2005. But this commercial linked with the conversation I was having with a friend yesterday. It was about the fact that when we grow old and we look back on our lives… what would we remember? would it be the many deals that made us a success in our professional life… would it be about how much money we made? would it be about how we manipulated at work to rise the corporate ladder? would it be about how many lives we trampled on to reach the top? We both agreed that nope we wont remember any of this… what we would remember would be the moments of joy which were not about professional success and would almost always be centered around the people in our lives… our family… our mother… our father… our wives… our children… our friends (that one friend who made a difference and not 589 people on facebook)… So then why do we chase everything that will not be remembered?
We chase them because we are driven. Driven by what society marks as success symbols. A degree… a job… a car… a house (make that the ‘right address’)… club membership… frequent flyer miles… business class… We are smothered by communication that tells us that if we don’t have any of this, we have not made it. Communication creates the pressure right from the time children become aware and follow what is going on around them. THE PRESSURE TO BELONG. But the point is… belong to what? the environment which promotes spend spend spend…. acquire acquire acquire…
Getting ahead is not about being a better human being. Getting ahead is about how much you got as compared to people around you. You must have the next big thing. The 3D LED TV… iPhone… connected lifestyle… how many followers do you have on twitter… Statistics about how many people would read this blog… Success is not a measure of what difference you have made to lives of people but what all you have…
Brands of today have a larger role to play. In the world of product parity, discounts and freebies, the product would always sell but empathy for the brand and thereby the ability of the brand to step out of the discounts and freebies and be bought for what it stands for would go further and stay lot longer in the consumer’s mind.
The brand should be bought for its beliefs and not the capriciousness it promotes. Of course in some cases… like Tata Safari… it has not been bought because users were reclaiming their lives but it was big and controlled the road.
“Reclaim your life” is a powerful statement and it should be continued because we are moving towards times when we would be craving to reclaim the innocence that has been lost… craving to reclaim the inner beliefs and values which we have let go.
There have been stray thoughts in the past and some new ones which are indicative of the changing Brand view…
AirTel back in 2002/03 about communicate… Asian Paints – “har ghar kuch kehta hai”… powerful communication. They evoked emotions which were not about “buy me now” but went deep into our sub conscious.
Idea Cellular with its continuing communication specially about language not being a barrier, is sending out a message… but is anybody listening in the flood of all the apps that can be used and the handsets peddling out ‘facebook key’?
Tata Tea with its Jago Re raised the consciousness to vote and while it probably did not make a difference in the current Bihar election but the return of Nitish Kumar is a sign that people are fed up of goonda raj…
Any brand which says that it is about pure technology edge or functionality has a very myopic view. Sure they will sell and will keep adding to the top line and bottom line but wont last because the world 5 years from now is going to look for reclaiming the life and it surely wont look at the brands which perpetuated all the reasons why the life was lost in the first place…
Brand evangelism is not a term which sounds good in advertising strategy presentation… it is what every brand needs to aim for. And evangelism is not rooted in the functionality of the product but a bond between the consumer and the brand. Would suggest reading ‘The Primal Brand” by Pat Hanlon.
And a coincidence… while watching cricket, I switched to VH1 classics and The Cranberries song – Zombies was on… and in the context of this blog sounded so apt. It’s just that the battlefield has shifted…
Another head hangs lowly,
Child is slowly taken.
And the violence caused such silence,
Who are we mistaken?
But you see, it’s not me, it’s not my family.
In your head, in your head they are fighting,
With their tanks and their bombs,
And their bombs and their guns.
In your head, in your head, they are crying…
The first link is worth a watch again